jI have just sent you a message saying that I have been called out of the office now and don't know when I will be back. How do I get back to you directly when I am back?
okay, will b e in touch soon.
Back now Richard, when I tried to log in again now, the only message that was given was an ! in red followed by "please enter your password"
Richard, this is the same link I tried to use myself, and the same thing has happened this time as happened this moprning.. As I explained in my initial contact, I put in my email address, and clicked on item 2 (Security) but the system would not allow me to answer any security questions, it would not go any further. When I first tried the same link yesterday, I was able to answer the security questions, but then the next option seemed to only refer to Outlook Express which I don't use and I couldn't go any further then either.
Richard, I don't know what you mean by 'showed no link', I just followed the prompts. And I know that only the first part of the email address is needed, it's obvious, it tells you that on the screen, so I have done exactly as asked! It doesn't sound as though you are going to be able to help with this and I am running out of time.
Richard, Code is: 863 022 005, Password XXXXX
Richard, I take it that the link to allow you access to my computer is now terminated? Thank you for your help, I am so relieved.
Many thanks, Isobel