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Richard Hill
Richard Hill, Computer Enthusiast
Category: Computer
Satisfied Customers: 373
Experience:  A good general knowledge of electronics, computers and telephony. I can usually get most things fixed.
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when i skype my sister i can see her but she cant see me

Resolved Question:

when i skype my sister i can see her but she cant see me
Submitted: 3 years ago.
Category: Computer
Expert:  Richard Hill replied 3 years ago.

XXXXX XXXXX :

Hi

XXXXX XXXXX :

Is your webcam definitely working?

Customer:

yes

XXXXX XXXXX :

If you click Tools, Options, Video Settings can you see yourself?

Customer:

if i switch my camera on i can see myself i am a novice on my laptop

XXXXX XXXXX :

Can you open Skypoe please

Customer:

if i do that will i lose this page

XXXXX XXXXX :

no you shouldn't it's a separate application

XXXXX XXXXX :

you should be able to switch between the two

Customer:

i did go to skype

XXXXX XXXXX :

ok

XXXXX XXXXX :

click Tools, Options, Video Settings

XXXXX XXXXX :

can you see yourself?

Richard Hill and 6 other Computer Specialists are ready to help you
Expert:  Richard Hill replied 3 years ago.
Hi Joan,

At the bottom of thew Video Settings screen make sure the 'People in my Contact List Only' is selected.

Make sure your sister is in your Contact List, that you are in hers and and that she has made the same setting above.

When you call her make a 'Video Call' not a 'Call'.

Let me know if that helps.

Best Regards,

Richard

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