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I am using a lap top and windows 7 running bt.com
Thanks for the information!Do you know which web browser you use? For example: Internet Explorer, Mozilla Firefox, Google Chrome...Have this problem started to happen only recently or this is the first time you use bt.com e-mail and noticed that?Let me know what happens when you try to sign in to BT e-mail. You can go there by clicking on this link:https://signin1.bt.com/login/emailloginform