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Richard Hill
Richard Hill, Computer Enthusiast
Category: Computer
Satisfied Customers: 408
Experience:  A good general knowledge of electronics, computers and telephony. I can usually get most things fixed.
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REFRESHED MY ACER PC LOST WORD 13 AND EXCEL AND HP PRINTING

Resolved Question:

AFTER REFRESHING PC LOST WORD 13 EXCEL AND HP PRINTING NEED HELP. STILL WAITING ON HELP ETC YOU  HAVE MY CARD DETAILS.  BUT STILL WAITING ON HELP

Submitted: 3 years ago.
Category: Computer
Expert:  Richard Hill replied 3 years ago.
Hi,

Please could you explain what you did to 'refresh your PC'?

Have you tried re-installing the missing programmes from the CDROM?

Best Regards,

Richard
Richard Hill and 2 other Computer Specialists are ready to help you
Customer: replied 3 years ago.

have not tried to reinstall from the cd rom

Expert:  Richard Hill replied 3 years ago.
Hi Carol,

Is it just their icons that are missing?

If you select Start, All Programmes, MS Office can you see Word and Excel?

If not do you want to try re-installing from the CD ROM and let me know how you get on?

Best Regards,

Richard