How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Richard Hill Your Own Question

Richard Hill
Richard Hill, Computer Enthusiast
Category: Computer
Satisfied Customers: 363
Experience:  A good general knowledge of electronics, computers and telephony. I can usually get most things fixed.
14784508
Type Your Computer Question Here...
Richard Hill is online now

I cannot send or receive emails can you help me to find out

Customer Question

I cannot send or receive emails can you help me to find out why?
Submitted: 2 years ago.
Category: Computer
Expert:  Richard Hill replied 2 years ago.

Richard Hill :

Hi

Richard Hill :

Did this used to work?

JACUSTOMER-prn99j3w- :

Yes it did work very well.

Richard Hill :

Has anything changed recentlky to stop it working?

Richard Hill :

software or hardware?

JACUSTOMER-prn99j3w- :

aol software stoped working a while ago and i had to get an aol engineer out he upgraded my router box and got the internet working but the emails have not worked since then.

Richard Hill :

Where do you receive and send you emails from?

JACUSTOMER-prn99j3w- :

mostley from friends and family in england.

Richard Hill :

Soory

Richard Hill :

Sorry, I mean which software, e.g Outlook, etc

Richard Hill :

or do you just view it online using AOL Mail?

JACUSTOMER-prn99j3w- :

i am not sure which it is.

Richard Hill :

If you go here

Richard Hill :

http://www.aol.co.uk/

Richard Hill :

and click read email

Richard Hill :

you should be able to sign i to your email account

JACUSTOMER-prn99j3w- :

ok i will try that thankyou.

Richard Hill :

Any success?

Richard Hill :

Hello

Richard Hill :

I'll switch to Q&A mode - please let me know how you get on. Regards, Richard

Expert:  Richard Hill replied 2 years ago.
Hi Caroline,

Did that work OK?

Best Regards,

Richard
Expert:  Richard Hill replied 2 years ago.
Hi Caroline,

If my response helped a positive rating would be much appreciated.

Best Regards,

Richard

What Customers are Saying:

 
 
 
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
< Previous | Next >
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • Kamil Anwar

    Kamil Anwar

    Computer Support Specialist

    Satisfied Customers:

    143
    8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
< Last | Next >
  • http://ww2.justanswer.com/uploads/JA/JACUSTOMERf8udkdxk/2013-8-3_15150_323738101505074393259301621172992o.64x64.jpg Kamil Anwar's Avatar

    Kamil Anwar

    Computer Support Specialist

    Satisfied Customers:

    143
    8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
  • http://ww2.justanswer.com/uploads/WI/Windowspcfix/2013-8-19_153826_ja12.64x64.jpg James K.'s Avatar

    James K.

    Consultant

    Satisfied Customers:

    93
    Technical Director of IT Company
  • http://ww2.justanswer.com/uploads/JO/JonTech/2011-10-25_111835_A2c.64x64.jpg Jon-Tech's Avatar

    Jon-Tech

    IS Manager

    Satisfied Customers:

    61
    20 yrs: Computers, Networking
  • http://ww2.justanswer.com/uploads/MI/mikew4950/2011-12-26_1606_mikephoto2s.64x64.jpg MikeW's Avatar

    MikeW

    Computer Engineer

    Satisfied Customers:

    49
    32+ years Computer and Networking Experience
  • http://ww2.justanswer.com/uploads/JA/jamieratliff/2012-2-8_194551_jamie.64x64.jpg jamieratliff's Avatar

    jamieratliff

    Information Systems Manager

    Satisfied Customers:

    21
    Jamie has worked in the Information Technology field for over a decade.
  • http://ww2.justanswer.com/uploads/JA/JACUSTOMERleg4q7o8/2012-3-6_203036_meja.64x64.png TheDoctor's Avatar

    TheDoctor

    Software Engineer

    Satisfied Customers:

    16
    Experienced Software Engineer
  • http://ww2.justanswer.com/uploads/FI/FisherEngineering/2012-1-18_194422_Fisher375Headshotcompressed239K.64x64.jpg Bill Fisher's Avatar

    Bill Fisher

    Computer Engineer

    Satisfied Customers:

    1
    Computer system design, networks, integration, general support.