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Richard Hill
Richard Hill, Computer Enthusiast
Category: Computer
Satisfied Customers: 381
Experience:  A good general knowledge of electronics, computers and telephony. I can usually get most things fixed.
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I cannot send or receive emails can you help me to find out

Customer Question

I cannot send or receive emails can you help me to find out why?
Submitted: 3 years ago.
Category: Computer
Expert:  Richard Hill replied 3 years ago.

Richard Hill :

Hi

Richard Hill :

Did this used to work?

JACUSTOMER-prn99j3w- :

Yes it did work very well.

Richard Hill :

Has anything changed recentlky to stop it working?

Richard Hill :

software or hardware?

JACUSTOMER-prn99j3w- :

aol software stoped working a while ago and i had to get an aol engineer out he upgraded my router box and got the internet working but the emails have not worked since then.

Richard Hill :

Where do you receive and send you emails from?

JACUSTOMER-prn99j3w- :

mostley from friends and family in england.

Richard Hill :

Soory

Richard Hill :

Sorry, I mean which software, e.g Outlook, etc

Richard Hill :

or do you just view it online using AOL Mail?

JACUSTOMER-prn99j3w- :

i am not sure which it is.

Richard Hill :

If you go here

Richard Hill :

http://www.aol.co.uk/

Richard Hill :

and click read email

Richard Hill :

you should be able to sign i to your email account

JACUSTOMER-prn99j3w- :

ok i will try that thankyou.

Richard Hill :

Any success?

Richard Hill :

Hello

Richard Hill :

I'll switch to Q&A mode - please let me know how you get on. Regards, Richard

Expert:  Richard Hill replied 3 years ago.
Hi Caroline,

Did that work OK?

Best Regards,

Richard
Expert:  Richard Hill replied 3 years ago.
Hi Caroline,

If my response helped a positive rating would be much appreciated.

Best Regards,

Richard

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