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hello sir/madamI would like to help you, please let me know when you are ready
i am ready
hi, what is the error message you receive?
i will have to load again ive me a few seconds as i access througn mu pc
server mail.btinternet.com windows live error id oX8ccc0003 protacol SMTP
we will change the server
can you change your server to SMTP.btinternet.com
and try again
port 25 secure (SSL)
not sure how to change server
are you in Windows live mail now?
from the left pane can you right click on your btinternet account
do you have properties?
which options do you see?
how do i get into my bt account
do you see your bt account in the left?
i am in e mail and cannot do i need to be in something else?
are you in Windows live mail?
in the left pane do you see your btemail?
remote assistance may be needed. let me opt out and open this question to other experts.
i am not getting numbers only another company asking me to log in
i am in but cannot see what you are doing
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