Hello my name isXXXXX will be assisting you today. I am sorry to hear that you are having trouble with your email. I will try my best to help you.
Did you compose this email on a web browser example for web browsers are Internet explorer,Google chrome,Firefox etc
Or did you compose it on a email client like Windows live mail,Outlook etc
Note: - Type your message in the chat box below then press enter to send it or click on reply to send it so that I can see your reply
Sir/Ma'am did you see my above question if so please reply so that i can help you
I didn't get your reply so far is there any problem replying in this chat mode,if so i can switch to Q&A mode
Please do not rate me now because i haven't given you any support.Is there any problem replying in this chat mode,if so i can switch to Q&A mode
I did answer you John, I saved & exit first then REPLY.
Now i can see your reply
once you typed the message press enter or click on reply to send that message
no need to save & exit
can you now answer my first question
I will repeat the question did you compose this email on a web browser example for web browsers are Internet explorer,Google chrome,Firefox etc or did you compose it on a email client like Windows live mail,Outlook etc
I did it on Google Chrome, but Outlook keeps coming up, now I feel all mixed up.
Can i remote access to your PC and check the issue you are facing also you can see what all i am doing in your PC. Let me know so that I can give you the link to do that
Yes I understand
One moment Please .do not leaves the PC. I will give you the link to do the remote access.
Please click on this link http://188.8.131.52:8040/?Session=d64efb75-6ad5-43ac-9880-7d63129c1c1a then you get an application installation window in that click on Run. Then you will get another window in that click on join session. That will let me access your pc and check the problem. If you have any difficulty in connecting disable antivirus/firewall and try again also try the method it shows on screen connect window. Let me know once it’s connected. If you have any trouble connecting please let me know. Once I have access to your PC i will send a short message through the remote chat screen.
Is there any problem connecting?
I haven't got access to your PC yet,Is there any problem connecting?
It seems like the remote access tool i gave isn't working i will give you another tool
Here is the tool to do remote support it’s called Team Viewer, to download it click on this link http://tinyurl.com/azwl8gu download and open it. Let me know the id and password XXXXX shows. Do not close the Team-Viewer window
sir i am not getting any reply from you also i didn't get access to your PC.please let me know
It seems like you went offline and i didn't get access to your PC because of that i couldn't provide any support for you so please check the missing composed email in the drafts folder in the email account and please let me know the status.
Yes I was very pleased with your expert, can you tell me why Google want to remove me from my Home page which is Google CHROME, when I got through, they had pages and pages to show how Google now works, I haven't got a clue, how every-one else managers I don't know, do you?