Hi there, I am Michelle, and i am a licensed computer professional, i see you are asking about Ereader, i think i can help you. I have an overall 9 years of experience in this area and have helped hundreds of customers in fixing there problems.
Please tell me the problem you are facing in a bit detail.
are you able to connect to the internet fine.
while you try to download what happens, do you get any error while downloading.
I can connect to the internet please give me a moment to move my laptop. Please remember I only have 1 useable hand/arm.
please take your time i only serving one customer at one time.
i only serve i mean
I think I am no ready
i am sorry i didnt understand
I am connected to he internet nd the kobo is also into my computer
how are you trying to download the ebook and from which link
please tell me the steps you are doing to download the ebook and tell me the error you get.
I honestly don't know as I have tried so many different way and I can't remember ever receiving an error message.
ok in that case let me give you the steps for you to follow and download ebooks
check this video link and then try to download ebooks from the kobo link this will help you download ebooks
No video link has been received
did you get it now
you can download ebooks from this link
Let me know if the solution has worked for you or not.
use the reply to expert button to reply back please don't rate negative as we are still working with question and you can ask as many times you want till you are satisfied.
still not worked
whats happening can you tell me where the problem is
are you able to open the download ebooks link
any error while downloading
does not seem to be a video only instructions on what kobo is and what is ereading
can you open the browser on your kobo tab
and then try opening this download ebook link
let me know if the link opens fine
its not opening and I've even tried to type it in manually
try to open some other website on the kobo like www.yahoo.com just to make sure the kobo is browsing fine
open www.justanswer.com on your kobo and tell me if it opens fine or not