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Richard
Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 38379
Experience:  Over 15 years of consulting to the IT industry
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My telephone landline is block ing allll inward phone calls.

Resolved Question:

My telephone landline is block ing allll inward phone calls. The number is XXXXX
Submitted: 3 years ago.
Category: Computer
Expert:  Richard replied 3 years ago.
Thank you for your question, my name is XXXXX XXXXX I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

For privacy reasons, we block phone numbers here online.

But who is your phone provider? And are you able to make calls out?

Please let me know

Thank you
Customer: replied 3 years ago.

I can make calls out my provider (I think) is Sky

Expert:  Richard replied 3 years ago.
Thanks Charles

I want to confirm the issue is not the phone.

Can you disconnect it and wait 10 minutes.

Connect it again and tell me if you can now receive calls please.

Let me know the results please

Thank you
Customer: replied 3 years ago.

still nott working but nnow mystery as to the provider it is not Sky nor BT

Expert:  Richard replied 3 years ago.
ok, is it T-Mobile?

Orange?

Customer: replied 3 years ago.

ground line not mobile, no bills from Orange nor any other recognised provider

Expert:  Richard replied 3 years ago.
ok, it makes it very hard Charles.

you will be paying a bill monthly to someone.

Can you check your bank account to who your paying to?
Customer: replied 3 years ago.

it may be Vodafone

Expert:  Richard replied 3 years ago.
ok, lets start with this Charles.

Call Vodafone on 08700 700 191

Lets see if you are with them, and if you are, have them check your account and run a check on your line.

Let me know the results please

Thank you
Customer: replied 3 years ago.

I have tried Vodafone but they only provide my mobile they have tried without success to find the landline provider. I have checked credit card payments and also my bank account without recognising any provider

Expert:  Richard replied 3 years ago.
Are you sure you have a provider Charles?

It sounds like you have been disconnected.

But try BT, they are the largest. Call them on 0800 443 311 and check this please.

Let me know the results please

Customer: replied 3 years ago.

It is not Bt they tried to find the provider but failed. #however the phone has started working again!

Expert:  Richard replied 3 years ago.
ok!

I would really try to find out who your provider is Charles, for in the future, but it will of been a outage the provider was experiencing.

Nothing to do with your phone or specifically your line.

But try to look through all bank records ect, as somewhere you are paying for this.

Good though your back up and running!

If you have continued problems, or would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service, that would be greatly appreciated.

Thank you
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