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Michelle
Michelle, Computer Support Specialist
Category: Computer
Satisfied Customers: 5613
Experience:  B.Sc. Computer Science with Honors
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I HAVE A C660 T15 LAPTOP HOW DO I TURN ON THE WEBCAM?

Customer Question

I HAVE A C660 T15 LAPTOP HOW DO I TURN ON THE WEBCAM?

MANY THANKS GERRY
Submitted: 3 years ago.
Category: Computer
Expert:  Michelle replied 3 years ago.

Michelle :

Hello. My name is XXXXX XXXXX I will be assisting you today.

Customer:

where is the answer?????

Expert:  jdscomputers replied 3 years ago.

Can I ask u what windows are you are running

Customer: replied 3 years ago.

WINDOWS 7

Expert:  Michelle replied 3 years ago.

Download and install the web camera driver software application from the below link then the camera will start working. http://www.mytoshiba.com.au/support/computers/satellite/c660/psc1la-00j001/download If you still find any problem let me know i can do a remote access and i can fix the camera right in front of you.

Expert:  jdscomputers replied 3 years ago.
What program u trying to use?? I will have a look at it
Customer: replied 3 years ago.

TRY A REMOTE ACCESS PLEASE.


 


GERRY

Expert:  Michelle replied 3 years ago.

http://166.78.231.170:8040/?Session=8671d4a9-f20e-4935-9071-6b9310e7a149

 

 

 

I will remotely connect to your computer and work on solving your issues while you watch. Click the Link above

1) Click Join

2) Click Run/OK/Yes/Allow if asked

3)Click Allow /Run/Ok if asked by Anti Virus

4)Let me know any issues

Customer: replied 3 years ago.

DID IT ,DID NOT WORK.


CAN YOU TELL ME IF MY MODEL HAS A BUILT IN WEBCAM?

Expert:  Michelle replied 3 years ago.

I have checked the camera software and installed it as well however the camera hardware itself is bad or faulty. if its out of warranty then i would suggest you to get a webcam ordered. you can connect it to the usb port and install the driver.

 

you can post me a message i will get the camera installed for you.

Michelle, Computer Support Specialist
Category: Computer
Satisfied Customers: 5613
Experience: B.Sc. Computer Science with Honors
Michelle and 4 other Computer Specialists are ready to help you
Expert:  jdscomputers replied 3 years ago.
I will look at it