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Jason Jones
Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 15662
Experience:  Over 10 years of professional experience.
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I have forgot my passed word to get in to my phone how do i

Resolved Question:

I have forgot my passed word to get in to my phone how do i get in to my phone without my passed word.
Submitted: 3 years ago.
Category: Computer
Expert:  Jason Jones replied 3 years ago.

Hello and thank you for your question today. My name is Jason. I look forward to helping you today.

May I ask for the full brand and model name of your phone, please?

Thank you,
Jason
Customer: replied 3 years ago.

Nokia lumia520 Windows Phone

Expert:  Jason Jones replied 3 years ago.
Thank you for the update.

For that phone, there is no easy reset. You must do a full factory reset, which will erase the password XXXXX all data on it too.

Instructions for the reset:
- Turn the phone all the way off
- Press and hold the Volume Down and Camera keys at the same time
- Press and hold the Power key
- When you feel the phone vibrate, release the power key only. Continue pressing the other two keys until it reboots.


Allow it to boot up now and all should be reset. If that did not work, please, continue below:

- Turn the phone off
- Press and hold Volume Down and connect the charger or usb cable with the computer. In about 8 seconds, you will see an exclamation mark (!) on the phone screen.
- As soon as you see the "!", continue below.
- Press Volume up and release
- Press Volume down and release
- Press Power and release
- Press Volume down and release

The phone will reset and restart with all reset.


I look forward to your next message or your rating below.

To rate me, you can click one of the faces below and click Submit/Ok or click the Accept button.

If you ever wish to work with me in the future, you can ask your new questions and have them sent to me directly at the following page: http://www.justanswer.com/computer/expert-computertechmaster/

Thank you again,
- Jason

Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 15662
Experience: Over 10 years of professional experience.
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