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Michelle
Michelle, Computer Support Specialist
Category: Computer
Satisfied Customers: 5613
Experience:  B.Sc. Computer Science with Honors
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BT Cloud setup program runs each time I restart the PC. Wh

Resolved Question:

BT Cloud setup program runs each time I restart the PC. Why?
Submitted: 3 years ago.
Category: Computer
Expert:  Michelle replied 3 years ago.

Michelle :

Hi there, I am Michelle, and i am a licensed computer professional, i see you are asking about BT Cloud, i think i can help you. I have an overall 9 years of experience in this area and have helped hundreds of customers in fixing there problems.


 

Michelle :

let me know when you are ready.

Customer:

I am ready

Michelle :

BT cloud is in the windows startup program list that is why its start when ever you start your pc

Michelle :

to remove it from the startup program follow the steps.

Michelle :

Click on Start  , then click on Control Panel

Michelle :

Click on System and Security

Michelle :

then click on Administrative Tools

Michelle :

From the list of administrative tools, double click on System Configuration

Michelle :

Then click on the startup tab

Michelle :

you will see a list of programs in ther look for BT Cloud and uncheck the check box then hit apply first and then hit ok.

Michelle :

let me know if you find any problem in following the steps.

Customer:

Done all the steps. Asking for a restart

Michelle :

the computer will ask you to restart to take effect once restarted your problem is solved.

Customer:

OK

Michelle :

check your email for justanswer email it will say expert has answered your question

Michelle :

open the email and hit the link view my answer you will be back online in the chat session.

Michelle :

I hope I've provided the information you were seeking. If you are happy with my service, effort and the Information you got, then provide a rating by clicking on the smiley below and if the solution has not worked please don't rate negatively Instead reply me so that i can continue to help with more troubleshooting steps and fix the problem.

Customer:

Thanks , it seems to be cured.

Michelle :

If the problem has been cured then please rate the level of my service by clicking on one the smiley below and hit submit to complete this chat session.

Michelle :

Thank you.

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