Hi there, I am Michelle, and i am a licensed computer professional, i see you are asking about BT Cloud, i think i can help you. I have an overall 9 years of experience in this area and have helped hundreds of customers in fixing there problems.
let me know when you are ready.
I am ready
BT cloud is in the windows startup program list that is why its start when ever you start your pc
to remove it from the startup program follow the steps.
Click on Start , then click on Control Panel
Click on System and Security
then click on Administrative Tools
From the list of administrative tools, double click on System Configuration
Then click on the startup tab
you will see a list of programs in ther look for BT Cloud and uncheck the check box then hit apply first and then hit ok.
let me know if you find any problem in following the steps.
Done all the steps. Asking for a restart
the computer will ask you to restart to take effect once restarted your problem is solved.
check your email for justanswer email it will say expert has answered your question
open the email and hit the link view my answer you will be back online in the chat session.
I hope I've provided the information you were seeking. If you are happy with my service, effort and the Information you got, then provide a rating by clicking on the smiley below and if the solution has not worked please don't rate negatively Instead reply me so that i can continue to help with more troubleshooting steps and fix the problem.
Thanks , it seems to be cured.
If the problem has been cured then please rate the level of my service by clicking on one the smiley below and hit submit to complete this chat session.