Hello. My name is XXXXX XXXXX I will be assisting you today.
How do I proceed?
Turn the computer on as it turn on and you see display on the screen immediately press the F8 for few times it will open windows advance menu use the arrow key to select last known good configurations and hit enter.
Will not get that far just returns the same message
do you have the windows xp disk?
try to enter to the recovery console
The disc that came with the computer has a recovery procedure but this does not seem to repair the problem Have tried their recommendation as per the hand book but will not get beyond the message about the NTLRD is compressed
Sorry I meant NTLDR
The third way to access the recovery console is to create your own bootable CD. A very convenient downloadable package with al the files you need and instructions has been created by a chap called XXXXX XXXXX.
You can download the zip file and read the instructions in the article: Download Windows Recovery Console
The fourth way to access the recovery console is to create a bootable USB stick. This was highly requested so I created a dedicated article which you can read here: How To Create A Bootable USB Thumb Drive From ISO Image File
NTLDR is compressed. Press CTRL+ALT+DEL to restart.
The above error is appearing due to a problem with the attributes of the ‘ntldr’ Windows boot loader file. By decompressing this file we can solve the problem.
The NTLDR file must be altered in order to clear this error and correctly boot.
cd \attrib -c c:\ntldrexit
I will try your recommendation.
how do I come back if this won't work?
yes please do try and let me know if you are stuck on any steps.
its has clear steps however if it doesnt work then you have 2 options
If I sign off now can I return to you?
backup your data and then run a factory restore to bring back windows as it was original out of the box.
to get back to me open justanswer email and click on view my answer button the chat will relaunch
Will take some time for me to absorb and try the various methods stated. Ok many thanks
no problem take your time.
Ok will sign off now thanks so far will let you know the outcome
Hi Michelle, Sorry to have been so long but I have now recovered from the problem by setting up a new drive and loading a copy of XP. this enabled me to read the defective drive and I was able to use my system mechanic programme to unblock the defects. I did attempt to follow your recomendation but the web site just filled my screen with a load of adverts no matter how ,any time I tried to download anything from it.