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Richard
Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 35350
Experience:  Over 15 years of consulting to the IT industry
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i text a number off my contact list and made a mistake so it

Resolved Question:

i text a number off my contact list and made a mistake so it went into drafts but it went in as an unknown number why is this
Submitted: 3 years ago.
Category: Computer
Expert:  Richard replied 3 years ago.
Thank you for your question, my name is XXXXX XXXXX I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

Does it have the actual number listed next to the draft?

Customer: replied 3 years ago.

no

Expert:  Richard replied 3 years ago.
This is why then Gail.

It did not yet assign a number to it and hence it cannot match it which is why you get the unknown number

As it cannot match it to your contacts. This is normal functionality for it.

If you would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service, that would be greatly appreciated.

Thank you
Customer: replied 3 years ago.

i dont understand assign

Expert:  Richard replied 3 years ago.
Joins a number to the text in the memory of the phone.

As it has not been sent yet, it has not joined the text to a phone number, so it cannot match it.

And as the Text has no number joined to it, it comes up like this.

Feel free to ask Gail if it is still not clear

Customer: replied 3 years ago.

but when i send a normal message its got the number in

Expert:  Richard replied 3 years ago.
yes, as when your sending it, it links the number (assigns in)

This is part of the sending process.

Customer: replied 3 years ago.

but ive done it to other numbers and they came in drafts as the contact name

Expert:  Richard replied 3 years ago.
Do one now Gail and tell me if it does please

Customer: replied 3 years ago.

it was ok is it because the number as 44 at the front of it

Expert:  Richard replied 3 years ago.
ok, that makes sense Gail, as it was a different number then that in your contacts.

If you wish to stop this happening again, add the 44 country code to the start of the number as another number for that contact so it can then match it.

It will only match if the numbers are identical.

Let me know if you have any difficulties please

Customer: replied 3 years ago.

but thats how it is in my contact listwith 44 in front

Expert:  Richard replied 3 years ago.
you are in the UK correct Gail?
Customer: replied 3 years ago.

yes im sorry i sound thick

Expert:  Richard replied 3 years ago.
You do not at all Gail, your actually a switched on customer (rare :)

you only use 44 when you are not in UK, so remove the 44 please.

then make sure the first number is XXXXX 0 and it should then match it.

Let me know the results please

Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 35350
Experience: Over 15 years of consulting to the IT industry
Richard and 5 other Computer Specialists are ready to help you
Customer: replied 3 years ago.

thankss i think i understand

Expert:  Richard replied 3 years ago.
Your welcome

If not, just let me know, I can clarify any points you need.

No problem with this.

If you would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service, that would be greatly appreciated.

Thank you

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