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Bryan
Bryan, Computer Support Specialist
Category: Computer
Satisfied Customers: 11582
Experience:  8+ years of professional support for tech-related issues, including computers, email and software.
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I cannot get access to my incoming emails

Resolved Question:

I cannot get access to my incoming emails
Submitted: 3 years ago.
Category: Computer
Expert:  Bryan replied 3 years ago.
Hi, and thanks for using JustAnswer.

Add this page to your Favorites/Bookmarks first, so as to get back to me anytime later on, if needed.

Who's your email provider, e.g. Gmail, Hotmail, Yahoo, etc.? Also, may I do a quick, secure remote session onto your system now, and assist you with the issue you are having? Do let me know.

Regards

Customer: replied 3 years ago.


yahoo plus wordmail


 


user [email protected]


 


Yes you may undertake a remote session

Expert:  Bryan replied 3 years ago.
Okay. You just need to open up the following session link:
http://166.78.231.170:8040/?Session=7f74ac09-5c10-4dac-be67-fbc3331e6135

Join the session, then download the 'Elsinore' application when prompted. Once downloaded, OPEN/RUN the application - and I'll remotely connected. Thanks!

Regards
Expert:  Bryan replied 3 years ago.
Hi, are you still there? Did you open up the remote session link I had provided in my earlier reply?

Regards
Customer: replied 3 years ago.

I tried to type in Session link several times in the http box upper left it was interupted by google then when I managed to get it in and pushed search button it came up with information saying it could not be found by google

Expert:  Bryan replied 3 years ago.
I see; why don't you simply click on the link I provided? Alternatively, please open up the following (shortened) link now:
http://tinyurl.com/kdk5ohp

Regards
Expert:  Bryan replied 3 years ago.
Issue resolved; you may just rate my service below. :) Thanks!

Regards
Bryan, Computer Support Specialist
Category: Computer
Satisfied Customers: 11582
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
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