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James K.
James K., Consultant
Category: Computer
Satisfied Customers: 6598
Experience:  Technical Director of IT Company
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Hello james , what is the cost of your services for you fixing

Customer Question

Hello james , what is the cost of your services for you fixing things on my computer screen? I am a bit thick at 85 years of age John
Submitted: 3 years ago.
Category: Computer
Expert:  James K. replied 3 years ago.
Hello XXXXX isXXXXX

Welcome to Just Answer

Whats the issue you have >
Customer: replied 3 years ago.

i AM TRYING TO DOWNLOAD the finepix

f50fd camera is this compatable software onto a wndows 7?Also the text on my aol e mails is so small its allmost unreadable

John XXX

Expert:  James K. replied 3 years ago.

John I can fix both of these for you in one Go if you wish Install and fix the software issue there is no extra cost And i would be available in an hour and can send you a link to connect

Customer: replied 3 years ago.

James ,I have to leave home at 7.30pm uk time and will not be back before 11pm,so there is no rush if you are busy. John

Expert:  James K. replied 3 years ago.
No problem just let me know when ready
Customer: replied 3 years ago.

OK JAMES BACK HOME NOW,IF TOO LATE WILL CONTACT YOU IN THE MORNING

 

JOHN XXX

Customer: replied 3 years ago.

READY NOW JAMES

Customer: replied 3 years ago.

READY WHEN YOU ARE JAMES

Customer: replied 3 years ago.

JAMES READY WHEN YOU ARE FOR THE LINK JOHN XXX

Customer: replied 3 years ago.

Relist: Other. WAITING TOO LONG,ALSO TELLING ME THAT ANOTHER MEMBER HAS MY E MAIL ADDRESS, THATS ME, FROM LAST YEAR,I NEVER GOT A REPLY FROM THAT QUESTION EITHER?I THOUGHT I WOULD GIVE YOU ANOTHER TRY

Expert:  Viet - Computer Tech replied 3 years ago.

Hello! Thank you for your question. I am a licensed professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. Please download and install the software MyFinePix Studio program at the website below:

http://tinyurl.com/n84jkm4

 

Once the MyFinePix Studio program is installed on your computer, then open it, then turn on the camera, then connect it to your computer, then you can use the MyFinePix Studio program to transfer/download pictures from the camera to the computer.


Note: If the above website link does not work, then try the website below:


http://www.fujifilm.com/support/digital_cameras/software/myfinepix_studio/download.html

 

If that does not work, you can click on the website below, then click on Join session, then allow the ScreenConnect remote program to run, then we can chat, and I will be able to help you directly:

 

http://166.78.231.170:8040/?Session=840ceb01-2a0d-4200-94c1-2fa5709f5524


Please click on the Reply to Expert tab below, and reply back to me, so I can help further if there is still any issue. Thank you,

Customer: replied 3 years ago.

are you available

Customer: replied 3 years ago.
Relist: Answer came too late.
Expert:  James K. replied 3 years ago.
Hello

Its James im online now if your ready

Customer: replied 3 years ago.

GOOD MORNING JAMES

Expert:  James K. replied 3 years ago.
Hi

http://166.78.231.170:8040/?Session=e2435c6a-4770-4e20-a378-4f422f68ff97

Click the Link above

1) Click Join
2) Click Run/OK/Yes/Allow if asked
3)Click Allow /Run/Ok if asked by Anti Virus
4)Let me know any issues


Cheers James
Expert:  James K. replied 3 years ago.
Remote Fix cheers James
James K., Consultant
Category: Computer
Satisfied Customers: 6598
Experience: Technical Director of IT Company
James K. and other Computer Specialists are ready to help you
Customer: replied 3 years ago.

Yes James,Sorry about this, whilst trying to put camera onto the new web
site it's coming up #not compatible and i/o error occured,process aborted?
any ideas would be welcom John XXXXX

Expert:  James K. replied 3 years ago.
John an i/o error.is.not.good.ussaly means an error.on the storage device
Customer: replied 3 years ago.

I am wondering if the camera is compatible,although it shows as being on,onthe task bar?John XXXX

Expert:  James K. replied 3 years ago.
I think Its Compatible , But an I/0 Read Error is usually a storage error on the Device
Customer: replied 3 years ago.

Good morning James,any more thoughts? John XXXXX

Expert:  James K. replied 3 years ago.
John

Its sounds like the Internal storage of the camera has an issue is it using an SD card ?
Customer: replied 3 years ago.

James I will go and get a new card today,and try that before we do
anything else Bye for now John

Expert:  James K. replied 3 years ago.
no Problem John
Customer: replied 3 years ago.

HAPPINESS JAMES! re. i/o Fault The card in the camera was the wrong one so thats ok now, the only other thing is when i send a single picture the whole lot comes up about 20, instead of just one. James were getting there.

Expert:  James K. replied 3 years ago.
no problem

do you want me to Remote on and have a look for you ?
Customer: replied 3 years ago.

Superb James ,Yes please

Expert:  James K. replied 3 years ago.
http://166.78.231.170:8040/?Session=19291ffe-0cb7-4559-955a-d71b1f237ab8

Click the Link above

1) Click Join
2) Click Run/OK/Yes/Allow if asked
3)Click Allow /Run/Ok if asked by Anti Virus
4)Let me know any issues


Cheers James
Customer: replied 3 years ago.

can not bring up the link James?? john hutch

Expert:  James K. replied 3 years ago.
Hi John

I am off for the day now :)P
Customer: replied 3 years ago.

Have a good day James! bet your fed up with old lads like me . Cheers Jim

Expert:  James K. replied 3 years ago.
No problem

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