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Welcome to Just Answer.My name isXXXXX look forward to assisting you today with your question and providing the best answer possible.
By the way, have you installed Silverlight
are you there?
could you share the cycle race link
Do you have issue only on this site.
From which site you are viewing cycle race
Can i check your system by remote
It would be fast and easy
please download and install remote tool on your machine. Here's the link
Once installed, Open Teamviewer and tell me teamview id and password
is it done?
did not put id and password XXXXX
have you installed teamview
Have you installed teamviewer tool from above link
ID XXXXXXXXX password XXXXX
please enter id once more
don't type ID with number otherwise it will get blocked
just enter id once more
waiting for reply..
are you there
please type id once more
Just enter the numbers
didn't get id yet
Are you getting my response?
It seems you have disconnected...
Let me know when you are ready
sir, please tell me teamviewer id,
what is the id number
i mean teamviewer id
Just look at teamviewer window to view its id and password
sir, which id you have copied, My ID or Partner ID,
Do you have other internet browser installed on this machine?
If so, please check whether same issue(Microsoft Silverlight) appear on it
Have you closed teamviewer, iam not able to connect
i am sorry, i will be offline for next 1 hr
Will come back...
Mean while please do this activity and let me know the status
A : Reset Internet Explorer
1: Open Internet Explorer > Click Tools > Internet Options > Advanced Tab > Click Restore Advanced settings > Click Reset
2: Press Apply then ok
This resets IE, Now close IE then reopen, Check it this solves issue
If issue remains i want you check web page on another browser and check status on it
If you have already installed other browser, please open it and check whether you can watch cycle race on it
If you don't have second browser, you can download it from below link..
Please update status