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Ask Kamil Anwar Your Own Question
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 166
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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I have a problem with Pinnicle STUDIO 16. The scenes are ok

Customer Question

I have a problem with Pinnicle STUDIO 16. The scenes are ok - video & audio - on computer & also in studio importer. However after import into library I lose the audio. I have tried reinstalling.
What have I done?
Submitted: 3 years ago.
Category: Computer
Expert:  Bryan replied 3 years ago.
Hi, and thanks for using JustAnswer.

Add this page to your Favorites/Bookmarks first, so as to get back to me anytime later on, if needed.

May I do a quick, secure remote session onto your system now, and take a look at the audio issue directly for you? Do let me know.

Regards
Customer: replied 3 years ago.

system on - take over when you are ready

Expert:  Bryan replied 3 years ago.
Hi, I'm available now - please leave me a message when you are ready to take this further. Thanks!

Regards
Customer: replied 3 years ago.


ok ready - what do i need to do?

Customer: replied 3 years ago.

What dio I need to do ,& when. From the times on your emails I am not available then????