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Ask Kamil Anwar Your Own Question
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 164
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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I have a samsung galaxy ace i woke up the other morning and

Customer Question

I have a samsung galaxy ace i woke up the other morning and it stopped working. It wint send messages or allow internet i cant even reset it. Put my sim in cheap phone and i can send and recieve all except my partners messages, he recieves mine but i dont recieve replies please can u help its so frustrating. Thanks bev.
Submitted: 3 years ago.
Category: Computer
Expert:  Carl L replied 3 years ago.
Hi Bev and welcome to Just Answer, a Question and Answer Company. My name is Carl and I will be assisting you today.

When you say reset, are you referring to a Full Factory Data Reset or something else?
Customer: replied 3 years ago.
full factory reset
Expert:  Carl L replied 3 years ago.
What happens exactly when you select the option to perform a Full Factory Data Reset in Settings?
Expert:  Carl L replied 3 years ago.
Hi, I'm just following up with you to see if you still needed any help.

Thanks, Carl