hello sir/madamI would like to help you, please let me know when you are ready
hi, are you using the computer in question? so we can go step by step and fix it
if you want we can try remote assistance and fix the problem together
can you please click on the link below and run it. It will give you an ID and a password. Please tell me the ID and the password XXXXX I can connect to your desktop and fix the problem remotely. I will be here waiting for your next message.http://tiny.cc/z5lvcx
clicked on link but nothing hapening
can you right click on the link, do you have "save target as" ?
or "save link as"
can you select it, and download it to your "desktop"
have the id and password XXXXX do i do now ?
can you type it here
147 543 685
ID 147 543 685 PW 9185
I will be happy if you rate my service using one of the smiley icons.I will be happy to help you if you may have problems in the future.Have a nice day,Best regards.
I was very impressed with the excellent service and problem solved.