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James K.
James K., Consultant
Category: Computer
Satisfied Customers: 6598
Experience:  Technical Director of IT Company
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I have a viral programme called optimizer elite max on my computer

Resolved Question:

I have a viral programme called optimizer elite max on my computer I have been to two sites who have charged me for removing same but neither of them have managed it what can I do
Submitted: 3 years ago.
Category: Computer
Expert:  James K. replied 3 years ago.
Hello

My name is James

Welcome to Just Answer

Can I remote onto your Machine and have a look at your problem

Remote means i can see your issue and fix this for you

Its fully Secure and Built into the Just Answer System and you can see what i am doing at all times

If you wish i can send you the details to connect

Cheers James
Customer: replied 3 years ago.

just tell me in quite simple terms what I must do and I will do it

Expert:  James K. replied 3 years ago.
http://166.78.231.170:8040/?Session=829f69c4-f906-4217-bf34-166cd7635029

Click the Link above

1) Click Join
2) Click Run/OK/Yes/Allow if asked
3)Click Allow /Run/Ok if asked by Anti Virus
4)Let me know any issues


Cheers James
Customer: replied 3 years ago.

where do I find join

Expert:  James K. replied 3 years ago.
When you click the link above a web page will open and click join
Expert:  James K. replied 3 years ago.
Remote Fix Cheers James
James K. and 2 other Computer Specialists are ready to help you