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Richard
Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 40222
Experience:  Over 15 years of consulting to the IT industry
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my computer wont let me download internet works ok but does

Customer Question

my computer wont let me download internet works ok but does say some times try to recover internet I use yahoo most of the time
Submitted: 3 years ago.
Category: Computer
Expert:  Richard replied 3 years ago.
Thank you for your question, my name is Richard and I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

Please do the following in Internet Explorer

Click Tools (the gear wheel top right) than Internet Options

Click on the General Tab and Delete all Temporary Internet Files.

Than click the Advance Tab and click Reset

Then close Internet Explorer

Click start, type in

%temp%

Press enter.

Delete all the files and folders listed there. If windows says a file is in use, you can skip that file.

Then restart and tell me please if you can now download.

Thank you