Hello. My name is XXXXX XXXXX I will be assisting you today.
let me know when you are ready.
do you know your wifi router password
when you try to connect the tab to the internet it asks you for a password XXXXX that password XXXXX XXXXX wireless routers security password XXXXX needs to be entered on your tablet
then it will accept the internet connection and allow the tab to access internet
did you try to enter this password XXXXX your tablet the one you just posted
NO IT HAS REFUSED
what operating system you are using on the computer
windows or mac
windows 7 or 8
the password XXXXX you just posted here are they all in caps
when you enter the password XXXXX the tab it must be entered caps on
will try again
may i remote access and check the router password XXXXX verify if its the same as you have posted.
we are now connected ,thanks
password XXXXX XXXXX case sensitive.
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