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James K.
James K., Consultant
Category: Computer
Satisfied Customers: 6598
Experience:  Technical Director of IT Company
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My DVD drive is not working. It is not showing in my computer

Resolved Question:

My DVD drive is not working. It is not showing in my computer window either. I have restored my settings but it still doesn't work.
Submitted: 3 years ago.
Category: Computer
Expert:  James K. replied 3 years ago.
Hello

My name is James

Welcome to Just Answer

Can I remote onto your Machine and have a look at your problem

Remote means i can see your issue and fix this for you

Its fully Secure and Built into the Just Answer System and you can see what i am doing at all times

If you wish i can send you the details to connect

Cheers James
Customer: replied 3 years ago.

OK


 

Expert:  James K. replied 3 years ago.
http://166.78.231.170:8040/?Session=f78ec8c2-312c-4e7e-be25-014e080f983a

Click the Link above

1) Click Join
2) Click Run/OK/Yes/Allow if asked
3)Click Allow /Run/Ok if asked by Anti Virus
4)Let me know any issues


Cheers James
Customer: replied 3 years ago.

Should it take this long?

Expert:  James K. replied 3 years ago.
no lets do it a diffrent way

Ok

No problem Lets do it this way

go to

http://www.teamviewer.com/en/index.aspx

Click the green download button

Once downloaded and installed

then it will open

Then post your

User ID and Password XXXXX

Cheers James
Customer: replied 3 years ago.

ID 176 907 488


Password XXXXX

Expert:  James K. replied 3 years ago.
Remote fix cheers James
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