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Ask Jerry Hannell Your Own Question
Jerry Hannell
Jerry Hannell, Computer Support Specialist
Category: Computer
Satisfied Customers: 8480
Experience:  Experience in Windows environment. ASP, Visual Basic, Ajax
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cannot get btsport.download not showing on add @ remove,could

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cannot get btsport.download not showing on add @ remove,could this be because download was not downloaded correctly??

XXXXX XXXXXnell :

hello sir/madam
I would like to help you, please let me know when you are ready

JACUSTOMER-2jxu04a2- :

what next

XXXXX XXXXXnell :

hi again, are you unable to access bt sport page? (website)

JACUSTOMER-2jxu04a2- :

that is right

XXXXX XXXXXnell :

we can try remote assistance and fix the problem together quickly

XXXXX XXXXXnell :

are you using the computer in question?

XXXXX XXXXXnell :


can you please click on the link below and run it. It will give you an ID and a password. Please tell me the ID and the password XXXXX I can connect to your desktop and fix the problem remotely. I will be here waiting for your next message.
http://tiny.cc/z5lvcx

Jerry Hannell and 3 other Computer Specialists are ready to help you

can you please click on the link below and run it. It will give you an ID and a password. Please tell me the ID and the password XXXXX I can connect to your desktop and fix the problem remotely. I will be here waiting for your next message. http://tiny.cc/z5lvcx

Customer: replied 3 years ago.

ID204 178 452


pass w. 7690

id was correct but you need to leave the program open
can you open the program again, and give me the new password.
Customer: replied 3 years ago.

accept remote assistance

can you please click on the link below and run it. It will give you an ID and a password. Please tell me the ID and the password XXXXX I can connect to your desktop and fix the problem remotely. I will be here waiting for your next message. http://tiny.cc/z5lvcx (after opening it, please leave it (don't close) )

Customer: replied 3 years ago.

I accept

were you able to open the program?