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Josh
Josh, Computer Enthusiast
Category: Computer
Satisfied Customers: 20199
Experience:  Expert for over 10 years
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hi my kobo is frozen its fully charged, it wont switch on or

Resolved Question:

hi my kobo is frozen its fully charged, it wont switch on or off
Submitted: 3 years ago.
Category: Computer
Expert:  Josh replied 3 years ago.
Hi! My name is XXXXX XXXXX I will be assisting you. Let's get started!

Please press and hold down the POWER button for a full 20 seconds until the Kobo restarts. If it does not restart, please plug in the Kobo while performing the power button reset.

If neither option works, please let me know so we can continue.
Customer: replied 3 years ago.

heythx i think thats worked

Expert:  Josh replied 3 years ago.
Awesome!

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