How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kamil Anwar Your Own Question
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 164
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
69350257
Type Your Computer Question Here...
Kamil Anwar is online now

After the warning about passwords, I tried to use a new password

Customer Question

After the warning about passwords, I tried to use a new password XXXXX gain entry into my emails. I used the guidelines provided but all my attempts failed mostly because "the criterea were too strict"
Submitted: 3 years ago.
Category: Computer
Expert:  Kamil Anwar replied 3 years ago.
Hello & Welcome to JustAnswer. I'm Kamil and i will do my best to assist you.

May i remotely connect to your computer to take a look at the issue?

Thanks
Customer: replied 3 years ago.

Repeated attempts to introduce a new password XXXXX You may remotely connect to computer.

Expert:  Kamil Anwar replied 3 years ago.
Hugh

Please click the link below:

https://secure.logmeinrescue.com/R?i=2&Code=218903

OR >>>CLICK ME<<<

A file called 'Support-LogMeInRescue.exe' will automatically be downloaded after you click on one of the links above.

Click on the downloaded file, and Click Run.

If asked by system to allow the file to run, select "Yes/Allow/OK"

Thanks
Customer: replied 3 years ago.

Kamil


 


I did not get your emails because I did not have access to the site and I did not know this message had been sent! BT rectified the system and I am now online, system working satisfactorily.

Expert:  Kamil Anwar replied 3 years ago.
Thank you for letting me know.

Related Computer Questions