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Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 148
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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have perchased a lience to watch some films it looks like the

Customer Question

have perchased a lience to watch some films it looks like the web site is going for it but I think something on my computer is stopping it from conecting
Submitted: 2 years ago.
Category: Computer
Expert:  Kamil Anwar replied 2 years ago.
Hello & Welcome to JustAnswer. I'm Kamil and i will do my best to assist you.

May i connect to your computer remotely to take a look at the issue?

Thanks
Customer: replied 2 years ago.

YES

Expert:  Kamil Anwar replied 2 years ago.

Please click the link below:

https://secure.logmeinrescue.com/R?i=2&Code=676925

OR >>>CLICK ME<<<

A program called 'support-logmeinrescue.exe' will be downloaded.

Click on the downloaded file and click run.

If asked by system to allow the file to run, select "Yes/Allow/OK"

Thanks
Expert:  Kamil Anwar replied 2 years ago.
Please click on the downloaded file and run it.

Thanks
Customer: replied 2 years ago.


still not working kamil

Expert:  Kamil Anwar replied 2 years ago.

Please go to www.join.me

Click Start Meeting

Click on the downloaded file, join.me.exe and click run.

You will see 9 digits on top of your screen. i.e 123-456-789

Please reply with those 9 numbers here.

Thanks
Customer: replied 2 years ago.

dont want to join anything just want you to fix my computer I have paid you £28 dont want any other plan

Expert:  Kamil Anwar replied 2 years ago.
I need to connect to your computer. Not asking you to join any other programs.

Please read instructions carefully and follow them step by step:

Please click the link below:

https://secure.logmeinrescue.com/R?i=2&Code=473872

OR >>>CLICK ME<<<

A program called 'support-logmeinrescue.exe' will be downloaded.

Click on the downloaded file and click run.

If asked by system to allow the file to run, select "Yes/Allow/OK"

Thanks
Customer: replied 2 years ago.


none of this does not seem to be working can I have my money back

Expert:  Kamil Anwar replied 2 years ago.
Yes - you can.

I will request this question to be closed.

Thanks

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