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Ask Jerry Hannell Your Own Question

Jerry Hannell
Jerry Hannell, Computer Support Specialist
Category: Computer
Satisfied Customers: 8480
Experience:  Experience in Windows environment. ASP, Visual Basic, Ajax
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How do I get rid of "No webpage was found for the web address:

Resolved Question:

How do I get rid of "No webpage was found for the web address: chrome-extension://dhhjmlmdpcpiojiffodbldlkgcnaeogp/components/supertab/html/supertab.html" on opening Google Chrome, please?
Submitted: 2 years ago.
Category: Computer
Expert:  Jerry Hannell replied 2 years ago.

XXXXX XXXXXnell :

hello sir/madam
I would like to help you, please let me know when you are ready

Customer:
How do I get rid of "No webpage was found for the web address: chrome-extension://dhhjmlmdpcpiojiffodbldlkgcnaeogp/components/supertab/html/supertab.html" on opening Google Chrome, please?

Optional Information:
Computer OS: Windows XP
Browser: IE

Already Tried:
I know my limitations...so nothing!
XXXXX XXXXXnell :

hi, we can go step by step and fix the problem

XXXXX XXXXXnell :

are you using the computer in question?

Customer:

OK, Fine - yes

XXXXX XXXXXnell :

can you go to your addressbar

XXXXX XXXXXnell :

type this

XXXXX XXXXXnell :

chrome:extensions

XXXXX XXXXXnell :

and press enter

XXXXX XXXXXnell :

it shows you the extensions?

Customer:

Fine with Remote assistance is a great way to help you quickly and efficiently. If you would like me to gain access to your computer and remotely diagnose and fix your problem, please let me know."

XXXXX XXXXXnell :

ok, we can try it

XXXXX XXXXXnell :

can you please click on the link below and run it. It will give you an ID and a password. Please tell me the ID and the password XXXXX I can connect to your desktop and fix the problem remotely. I will be here waiting for your next message.
http://tiny.cc/z5lvcx

Customer:

226 115 297 8076

XXXXX XXXXXnell :

can you open the program again

XXXXX XXXXXnell :

(we need to leave it open)

Customer:

can you see my notepad reply and screen, please?

XXXXX XXXXXnell :

no, i have been disconnected

XXXXX XXXXXnell :

can you open the program again

XXXXX XXXXXnell :

http://tiny.cc/z5lvcx

Customer:

226 115 297 7563

XXXXX XXXXXnell :

is it open now?

XXXXX XXXXXnell :

(i cannot connect)

Customer:

Third time!

Customer:

226 115 297 2057

XXXXX XXXXXnell :

it Works now, what is the password? (new one)

Customer:

2057

XXXXX XXXXXnell :

have a nice day, best wishes

Jerry Hannell, Computer Support Specialist
Category: Computer
Satisfied Customers: 8480
Experience: Experience in Windows environment. ASP, Visual Basic, Ajax
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