hello sir/madamI would like to help you, please let me know when you are ready
Yes, I will allow this if it is the only way to sort out the problem and if it is 100% safe
can you please click on the link below and run it. It will give you an ID and a password. Please tell me the ID and the password so I can connect to your desktop and fix the problem remotely. I will be here waiting for your next message.http://tiny.cc/z5lvcx
I clicked on the link which I think is the paperclip and a box appeared requesting information that I cannot understand!
can you click on the link and select "run"
The link said you are not a valid publisher. Whats this aboutand what di I do now?
Publisher is team viewer
it seems you are getting that error since you have a problem with norton
you need to run it