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arsufi2002
arsufi2002, Computer Support Specialist
Category: Computer
Satisfied Customers: 1014
Experience:  MCSE, RHCE, IBM System X Server Certified
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Hi I have a BT home hub installed Type V 1.5, Item code 038194. My

Customer Question

Hi
I have a BT home hub installed Type V 1.5, Item code 038194.
My computor is hard wired to the router and the router is also hard wired to the master telephone socket.
I have not used the Wireless feature todate, however I now have an I-Pad and require to switch the wireless feature on.
I have green Power and Broadband lights illuminated. No light for the wireless.
How do I switch on the wireless feture. ????
Submitted: 2 years ago.
Category: Computer
Expert:  arsufi2002 replied 2 years ago.

Customer:

Hi,

Customer:

Welcome to Just Answer.

My name isXXXXX look forward to assisting you today with your question and providing the best answer possible.

Customer:

Could you get me the BT hub model number?

JACUSTOMER-7a5hdeef- :

V 1.5

JACUSTOMER-7a5hdeef- :

yes

Customer:

ok

Customer:

what's the ip address of BT Hub

JACUSTOMER-7a5hdeef- :

I have the SSID:BT Hoe Hub -7277

JACUSTOMER-7a5hdeef- :

Wireless key 81daeb8c03

Customer:

ok, what happens now

Customer:

Aren't you able to connect using that password

JACUSTOMER-7a5hdeef- :

The wireless light on the hub remains off

Customer:

ok, i think we need to check the wireless status on hub

Customer:

Do you know to get into hub

JACUSTOMER-7a5hdeef- :

how

JACUSTOMER-7a5hdeef- :

no

Customer:

on browser type this

Customer:

Check if it prompts for username and password

JACUSTOMER-7a5hdeef- :

No

Customer:

Can i check your system remotely

JACUSTOMER-7a5hdeef- :

how

Customer:

Just install remote tool from below link

Customer:

Once installed, open TeamViewer and share "My ID" and password XXXXX shows on it

JACUSTOMER-7a5hdeef- :

done

Customer:

share "MY ID"and passowrd from teamviewer

JACUSTOMER-7a5hdeef- :

will not open

Customer:

i have you installed teamviewer

JACUSTOMER-7a5hdeef- :

ok

Customer:

have you installed teamviewer

JACUSTOMER-7a5hdeef- :

tinyurl.com will not open

Customer:

Click Teamviewer which shows just under windows logo

JACUSTOMER-7a5hdeef- :

done that

Customer:

ok, if you have installed, share id and password

JACUSTOMER-7a5hdeef- :

sorry but how do I do this

Customer:

1: Click Start > Run > type cmd press enter key

Customer:

2: On command window, type ipconfig press enter key

Customer:

3: share the following

Customer:

a: ip address

Customer:

b: default gateway

Customer:

waiting for reply..

JACUSTOMER-7a5hdeef- :

I think we should call it a day, you must have different windows to me

Customer:

ok

Customer:

Hope you are using windows xp, am i right?

arsufi2002, Computer Support Specialist
Category: Computer
Satisfied Customers: 1014
Experience: MCSE, RHCE, IBM System X Server Certified
arsufi2002 and 3 other Computer Specialists are ready to help you
Expert:  arsufi2002 replied 2 years ago.

Hi,
It seems you have rated me.

Are you able to login BT windows and do the settings..

waitingfor reply.

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