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hello sir/madamI would like to help you, please let me know when you are ready
Okay I'm ready
hi, did you forget the password XXXXX your email?
No, the password XXXXX get into the notepad. My husband died shortly after I got it, and I don't seem to have written down anywhere
hi, you mean notebook? (laptop)
is the computer asking for a passworD?
which operating system do you have on it?
(Windows xp, Vista, 7 etc)
do you know the Windows version?
Oops, Window7 Starter
Where are you?
do you have a blank cd?
we need to burn the password XXXXX onto a cd and run it on your windows7 starter
I've loaded CD into desk top
can you open this page
and download the zip file
This all seems beyond me! And I can't find the wires to link disc player to notepad
I have finally find the lead for the cd player to the notepad!
I can't figure out how to down load this CD. there so much typing and no instructions
I am out of ideas, let me opt out and open this question to other experts. remote assistance may be needed.if no expert opts in, we can continue.
I am tapping the F8 key, with no success, should I do it with the shift on?
Its a Samsung Notepad N145Plus. No important files
Its doing is complete restore at present thanks. I'll let you know how it goes.
It is working at the moment. Will have to wait until later when a friend comes round to walk me through the initial stages. Thanks a lot
The notebook is working great now. Many thanks for your help.
Best wishes, 'Lyn