Hello. My name is XXXXX XXXXX I will be assisting you today.
let me know when you are ready.
what are the errors you get.
I have gone into devmgmt.msc found the I phone and it says apple mobile device (recovery mode) it says the driver for this is not installed code 28 access is denied
are you logged in as an administrator to the computer
I will remotely connect to your computer and work on solving your issues while you watch, is that fine.
Click the Link above
1) Click Join2) Click Run/OK/Yes/Allow if asked3)Click Allow /Run/Ok if asked by Anti Virus4)Let me know if there is any issue
that should be it
Are you still there?
yes i am
getting connected now
let me check the settings
restarting to safe mode let me know when you are on the desktop screen.
The update done but iphone not working still saying driver not there.
we can download the driver and install it.
Hello My name is Aadil
Welcome to Just Answer
Can I remotely log onto your Machine and have a look at your problem
Remote means i can see your issue and fix this for you
Its fully Secure and you can see what i am doing while connected to your pc upon your permission.
If you wish i can send you the details to connect. Thanks.