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Yes . It says Windows is unable to complete installation please restart installation.
I tried that for about 20 minutes but did not get to recover manager. I got as far as "setup is starting services" but then nothing happened I am still looking at the screen now saying "setup is starting services" . Help!
Hi Richard, I am afraid that the result is the sMe as with F10. I cannot seem to get to the recover manager . Is that the same as the "load windows in safe mode" because I had tried that without any success earlier before I emailed you. Thanks for your help.
Yes. I hold the alt key down before I switch on the lap top and continue to hold it while I tap the F11 button. Maybe I am not doing the tapping for long enough. How long should I do it for?
Yes but it keeps going to the windows loading message and then gets stuck at the "set up is starting services"
Yes . I have the menu. What next.
No. Back to the windows installation message
No Richard. The windows was already installed on the laptop and I have. Product key but that is all.
Ok . Computer not under warranty and I do not have disk so I suppose I will need to get a new window system ?
Maybe. Thanks for your help anyway.