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Ask Jerry Hannell Your Own Question

Jerry Hannell
Jerry Hannell, Computer Support Specialist
Category: Computer
Satisfied Customers: 8480
Experience:  Experience in Windows environment. ASP, Visual Basic, Ajax
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how to set up a new account if you know that your old account

Customer Question

how to set up a new account if you know that your old account has been hacked
Submitted: 2 years ago.
Category: Computer
Expert:  Jerry Hannell replied 2 years ago.

XXXXX XXXXXnell :

hello sir/madam
I would like to help you, please let me know when you are ready

Customer:

I am ready

XXXXX XXXXXnell :

hi, are you trying to setup a new emali account?

XXXXX XXXXXnell :

email?

Customer:

Yes

XXXXX XXXXXnell :

which email? Hotmail or bt?

XXXXX XXXXXnell :

or any email?

Customer:

hotmail

XXXXX XXXXXnell :

do you want me to open a new one for you or i give you the application form so you can fill out the form and create your new email?

Customer:

It would be fine if you opened me a new one. Thanks

XXXXX XXXXXnell :

ok, which email would you like to have? i mean, like yourname @ Hotmail.com etc

XXXXX XXXXXnell :

can you tell me the part that comes before the @ sign

Customer:

Jaroslaw@

XXXXX XXXXXnell :

it is being used by someone else

XXXXX XXXXXnell :

can you give me another

XXXXX XXXXXnell :

you can put some numbers at the end

XXXXX XXXXXnell :

for example Jaroslaw33 etc

Customer:

Jaroslaw14@

XXXXX XXXXXnell :

it is available

XXXXX XXXXXnell :

i am creating now

XXXXX XXXXXnell :

it is ready

XXXXX XXXXXnell :

you can Access your Hotmail now

XXXXX XXXXXnell :

your passsord isNNN-NN-NNNN

Customer:

what about my old emails - do I have to transfer them?

XXXXX XXXXXnell :

no, this is completely new

XXXXX XXXXXnell :

you can start using your new email account

Customer:

Thank you

XXXXX XXXXXnell :

you are welcome

Jerry Hannell, Computer Support Specialist
Category: Computer
Satisfied Customers: 8480
Experience: Experience in Windows environment. ASP, Visual Basic, Ajax
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