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Ask Jerry Hannell Your Own Question

Jerry Hannell
Jerry Hannell, Computer Support Specialist
Category: Computer
Satisfied Customers: 8472
Experience:  Experience in Windows environment. ASP, Visual Basic, Ajax
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no sound on my asus model x401a laptop

Customer Question

no sound on my asus model x401a laptop
Submitted: 2 years ago.
Category: Computer
Expert:  Jerry Hannell replied 2 years ago.

hello sir/madam I would like to help you, please let me know when you are ready

are you using the computer in question?

Customer: replied 2 years ago.

yes

Expert:  Jerry Hannell replied 2 years ago.
hi,
if you want we can try remote assistance and fix the problem together quickly
Customer: replied 2 years ago.

yes please

Expert:  Jerry Hannell replied 2 years ago.

can you please click on the link below and run it. It will give you an ID and a password. Please tell me the ID and the password XXXXX I can connect to your desktop and fix the problem remotely. I will be here waiting for your next message. http://tiny.cc/z5lvcx

Customer: replied 2 years ago.

done


id XXXXXXXXX /p>

password 7858

Expert:  Jerry Hannell replied 2 years ago.
can you tell me the id again
Customer: replied 2 years ago.

276149547

Customer: replied 2 years ago.

hi back


 

Expert:  Jerry Hannell replied 2 years ago.
hi again,
can you give me the new password
link is http://tiny.cc/z5lvcx
Customer: replied 2 years ago.

do i need to run it again or is it the previous password


 

Expert:  Jerry Hannell replied 2 years ago.
can you open the program again?
yes, you need to open it again.
it will give you new password
Customer: replied 2 years ago.

3973


 

Customer: replied 2 years ago.

restart done do i need another password

Expert:  Jerry Hannell replied 2 years ago.
yes, what is the new password?
Customer: replied 2 years ago.

4009

Customer: replied 2 years ago.

getting good at this 6503

Expert:  Jerry Hannell replied 2 years ago.
if something goes wrong i will be here

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