How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask James K. Your Own Question
James K.
James K., Consultant
Category: Computer
Satisfied Customers: 6598
Experience:  Technical Director of IT Company
20304743
Type Your Computer Question Here...
James K. is online now

My POP3 & SMTP have failed and wont re-install (using outlook-express'

Resolved Question:

My POP3 & SMTP have failed and won`t re-install (using `outlook-express`) and so I`am unable to send/recieve Email messages. Mike.
Submitted: 3 years ago.
Category: Computer
Expert:  James K. replied 3 years ago.
Hello

My name is James

Welcome to Just Answer

Can I remote onto your Machine and have a look at your problem

Remote means i can see your issue and fix this for you

Its fully Secure and Built into the Just Answer System and you can see what i am doing at all times

If you wish i can send you the details to connect

Cheers James
Customer: replied 3 years ago.


Hi James,


 


Yes certainly you can remote my computer, do you require my phone-number?

Expert:  James K. replied 3 years ago.
http://166.78.231.170:8040/?Session=01bafa7a-2ac1-4400-9523-32af8b6688f7

Click the Link above

1) Click Join
2) Click Run/OK/Yes/Allow if asked
3)Click Allow /Run/Ok if asked by Anti Virus
4)Let me know any issues


Cheers James
Expert:  James K. replied 3 years ago.
Remote Fix cheers James
James K. and 2 other Computer Specialists are ready to help you