How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard
Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 37543
Experience:  Over 15 years of consulting to the IT industry
32989067
Type Your Computer Question Here...
Richard is online now

While typing in my Sony VAIO, the cursor jumps ups and down,

Resolved Question:

While typing in my Sony VAIO, the cursor jumps ups and down, backward and forward making difficult to type studily. I am facing this problem right from the day I own this computer. The other problem is becomes uncontrolable sometime and I have look for it where it is gone.
Submitted: 3 years ago.
Category: Computer
Expert:  Richard replied 3 years ago.
Thank you for your question, my name is XXXXX XXXXX I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

The issue is the touchpad as these can become very sensitive.

To solve this, download my program from the below link

http://tinyurl.com/8ggo8sy

Once downloaded, run it then tell me if you still have the problem please.

Thank you
Richard and 3 other Computer Specialists are ready to help you
Customer: replied 3 years ago.

I think the problems are solved but I need more time time to acertain it. Can I ask you a couple of questions with the same computer without paying additional charges?

Expert:  Richard replied 3 years ago.
We charge per question, so for new questions you would need to make a new question from this please.

Customer: replied 3 years ago.

No thanks - can not afford to pay.