Hello, it will be my pleasure to assist you today. I'm a certified technician with years of experience resolving problems for people.
What service would you like to reset your password XXXXX?
Hello, are you still there?
I'm still not sure what service/product you would like to reset your password XXXXX
windows live mail
Thank you. Do you have a Hotmail email address or an email address with a different provider?
. e-mail address with btinternet.com
Please click here to open a reset form in a new window. You will need to supply some of your personal information so that it can verify that you are the actual account holder. Let me know if you have any questions as you are going through the process.
I think that i have managed to reset Can you check?
For your privacy I can't check your account login settings, but please click here and try to login with your new password.
I have tried but cannot access e-mail
Do you get an invalid password XXXXX or a different message?
no message simply a repeat of the blank form
Please click here to try a slightly different password XXXXX form.
I think thaat the problem is that i do not use outlook express . I use WINDOWS LIVE MAIL
You can use your email address in either program, but you can only reset the password XXXXX the BTInternet website.
If you would like we can start a remote screenshare to go through these forms and the Windows Live Mail settings togerher.
1. Click here to load the remote connection page in a new window.2. On the page that appears, click Launch GoToAssist.3. When asked “Do you want to run this software?” click YES.4. When asked "Do you want to allow the following program to make changes to this computer?" Click YES.5. Click on the orange circle icon in the taskbar along the bottom of your screen and click "YES" in the pop-up that asks “Do you want to join the session?”
Hello, do you see this message?