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Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 148
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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How can I "clear my history" from the Google homepage, ple

Customer Question

How can I "clear my history" from the Google homepage, please?
Submitted: 2 years ago.
Category: Computer
Expert:  Jerry Hannell replied 2 years ago.

XXXXX XXXXXnell :

hello sir/madam
I would like to help you, please let me know when you are ready

JACUSTOMER-7wimimgd- :

your website email says my question has been answered but I cannot find it, yet my payment has gone through. your turn..

XXXXX XXXXXnell :

hi, are you using the computer in question? we can go step by step and fix ht

XXXXX XXXXXnell :

it*

JACUSTOMER-7wimimgd- :

yes.

XXXXX XXXXXnell :

if you want we can try remote assistance and fix the problem together quickly

JACUSTOMER-7wimimgd- :

tell this 70 something what to do, please.

JACUSTOMER-7wimimgd- :

Has my question been answered already somewhere or are we still fishing?

XXXXX XXXXXnell :

can you press your CTRL+SHIFT+DEL at the same time

XXXXX XXXXXnell :

do you see the "clear history" box?

JACUSTOMER-7wimimgd- :

I can, but won't this lose everything including this connection/ chatline?

XXXXX XXXXXnell :

no don't worry, we will be here

XXXXX XXXXXnell :

it will not close this window

JACUSTOMER-7wimimgd- :

going ahead now.

XXXXX XXXXXnell :

waiting

JACUSTOMER-7wimimgd- :

Done it and got another window giving me options.

XXXXX XXXXXnell :

yes, do you want to delete Everything?

XXXXX XXXXXnell :

(all the history)

XXXXX XXXXXnell :

or, only the history since 1 hour or yesterday?

XXXXX XXXXXnell :

if you want to delete the all history, you need to select "Everything"

JACUSTOMER-7wimimgd- :

say last 4 weeks as one of the options.

XXXXX XXXXXnell :

you can select it, and it will delete the history since 4 weeks. (it will keep older history)

JACUSTOMER-7wimimgd- :

I'll opt for that.

XXXXX XXXXXnell :

if you want to select all of the history, you need to select Everything

XXXXX XXXXXnell :

ok, can you select it and press ok

XXXXX XXXXXnell :

sorry, there is no OK button. there is clean button. you need to select the first button (clean)

JACUSTOMER-7wimimgd- :

I've now got another page of Settings, with loads of questions/options which are confusing,

XXXXX XXXXXnell :

what are they?

XXXXX XXXXXnell :

can you tell me one of the questions

JACUSTOMER-7wimimgd- :

bear with me, please.

XXXXX XXXXXnell :

waiting

JACUSTOMER-7wimimgd- :

Sign in to Chrome,

XXXXX XXXXXnell :

are you in firefox now?

JACUSTOMER-7wimimgd- :

On Start up,

JACUSTOMER-7wimimgd- :

Appearance,

XXXXX XXXXXnell :

you can close it

JACUSTOMER-7wimimgd- :

Search

XXXXX XXXXXnell :

can you go to Google now. do you see your history in Google?

JACUSTOMER-7wimimgd- :

Users

JACUSTOMER-7wimimgd- :

Default browser, Privacy, etc

JACUSTOMER-7wimimgd- :

Yes I am.

JACUSTOMER-7wimimgd- :

The tablet is not near me yet. I'll get it.

XXXXX XXXXXnell :

waiting

JACUSTOMER-7wimimgd- :

waiting for tablet to boot up

XXXXX XXXXXnell :

waiting

JACUSTOMER-7wimimgd- :

tablet still shows my last "ggogling"!

XXXXX XXXXXnell :

can you please click here run it. It will give you an ID and a password. Please tell me the ID and the password XXXXX I can connect to your desktop and fix the problem remotely.

JACUSTOMER-7wimimgd- :

let's call it quits now. I don;t know what I'm doing and I'd rather it was face to face.

JACUSTOMER-7wimimgd- :

Thanks. goodbye Love's labours ( and money) lost.

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