hello sir/madamI would like to help you, please let me know when you are ready
your website email says my question has been answered but I cannot find it, yet my payment has gone through. your turn..
hi, are you using the computer in question? we can go step by step and fix ht
if you want we can try remote assistance and fix the problem together quickly
tell this 70 something what to do, please.
Has my question been answered already somewhere or are we still fishing?
can you press your CTRL+SHIFT+DEL at the same time
do you see the "clear history" box?
I can, but won't this lose everything including this connection/ chatline?
no don't worry, we will be here
it will not close this window
going ahead now.
Done it and got another window giving me options.
yes, do you want to delete Everything?
(all the history)
or, only the history since 1 hour or yesterday?
if you want to delete the all history, you need to select "Everything"
say last 4 weeks as one of the options.
you can select it, and it will delete the history since 4 weeks. (it will keep older history)
I'll opt for that.
if you want to select all of the history, you need to select Everything
ok, can you select it and press ok
sorry, there is no OK button. there is clean button. you need to select the first button (clean)
I've now got another page of Settings, with loads of questions/options which are confusing,
what are they?
can you tell me one of the questions
bear with me, please.
Sign in to Chrome,
are you in firefox now?
On Start up,
you can close it
can you go to Google now. do you see your history in Google?
Default browser, Privacy, etc
Yes I am.
The tablet is not near me yet. I'll get it.
waiting for tablet to boot up
tablet still shows my last "ggogling"!
can you please click here run it. It will give you an ID and a password. Please tell me the ID and the password XXXXX I can connect to your desktop and fix the problem remotely.
let's call it quits now. I don;t know what I'm doing and I'd rather it was face to face.
Thanks. goodbye Love's labours ( and money) lost.