Hi and welcome. I'm Ansh and today, I will be trying my best to solve your issue.
Are you using Internet Explorer now as well?
Would you like me to fix this issue remotely for you?
Please click on this link and join the session: http://22.214.171.124:8040/?Session=fdf36a84-effe-46e4-932e-accc89868508
It should work now!
Let me know if any questions or kindly rate me below!