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Ask Ansh P. Your Own Question

Ansh P.
Ansh P., Computer Systems Analyst
Category: Computer
Satisfied Customers: 8148
Experience:  Professional computer engineer working as systems developer with top multinational company.
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my ram is completely full, if i delete my yahoo email will

Resolved Question:

my ram is completely full, if i delete my yahoo email will this help, and where do they
go, can i same them on an external drive, also suddenly a q:drive has appeared in my pc, it's memory is full, what do i do with it?
Submitted: 2 years ago.
Category: Computer
Expert:  Ansh P. replied 2 years ago.

Ansh P. :

Hi and welcome. I'm Ansh and today, I will be trying my best to solve your issue.

Ansh P. :

Let me know when ready to chat.

Customer:

Hi Ansh, i am ready

Ansh P. :

Thanks.

Ansh P. :

Is your hard disk full?

Customer:

yes, i have run a scan disk and a defrag, i have delete

Ansh P. :

No issues. Would you like me to clean up remotely?

Customer:

no i would like more advice

Ansh P. :

Ok, you can clean up your hard disk space using different ways

Ansh P. :

Have you run the disk cleanup?

Customer:

yes, and a defrag, i have copied all files onto an external drive, still no space, will my yahoo mail box interfere with my

Ansh P. :

Most probably not. Unless you are using pop client for yahoo and you get thousands of mails everyday

Ansh P. :

What is your hard drive capacity?

Customer:

2 gb

Ansh P. :

I don't think that is hard drive capacity

Ansh P. :

It should be 400-500GB+ unless it's a very old pc

Customer:

toshiba satelite proL450- 13-r 64 bit

Ansh P. :

Can you open control panel > uninstall a program > remove all programs which are unnecessary from there?

Customer:

i have tried doing that, there are some programs not showing on the uninstall program, but are showing in windows x86, can i uninstall them from there

Ansh P. :

I think they must be already uninstalled

Ansh P. :

There are lots of places which is taking up the space

Ansh P. :

Have you analyzed what is taking up all disk space?

Customer:

no not sure how to do that?

Ansh P. :

If you do not want remote help, I can open it for other experts who can help you via this Window. Is that fine for you?

Customer:

What would the cost be please?

Ansh P. :

Cost would be same, nothing extra

Customer:

ok, thank you, XXXXX XXXXX go on remotely......

Ansh P. :

Which browser are you using now?

Customer:

thank you will you go on remotely......please

Ansh P. :

Sure,



Which browser are you using now?


Customer:

google

Customer:

chrome google

Ansh P. :

Please wait

Ansh P. :

Please click on this link, join and save the tool: http://166.78.231.170:8040/?Session=596be1c9-e4d6-4cc1-9e1a-dd297fe2463c

Ansh P. :

Once done, let me know

Ansh P. :

Done/

Ansh P. :

?

Customer:

ok

Ansh P. :

Now press Ctrl + J to open downloads and double click on Elsinore tool

Ansh P. :

Ok wait pls

Ansh P. :

I see you are already connected

Customer:

yes

Ansh P. :

Thanks please wait

Ansh P. :

Its done

Ansh P. :

now most of the C: drive is cleaned out

Ansh P. :

Any questions?

Customer:

Should i keep on deleting kaspersky, and i also have had a problem inststalling IE 11- should this be ok now

Ansh P. :

yes you should delete the unnecessary log files

Ansh P. :

The IE issue, if its related to memory, it should work now.

Customer:

I want to thank you very much for your help..... can i delete windows and microsoft updates

Ansh P. :

You're most welcome.

Ansh P. :

Deleting windows updates is not suggested

Ansh P. :

You should keep them

Ansh P. :

Let me know if any further questions or please press a smiley icon below this chat to cose. :)

Customer:

Thank you so much you are very kind!!

Ansh P. :

You're most welcome :)

Ansh P. :

And have a nice day. Please wait.

Ansh P., Computer Systems Analyst
Category: Computer
Satisfied Customers: 8148
Experience: Professional computer engineer working as systems developer with top multinational company.
Ansh P. and 2 other Computer Specialists are ready to help you

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