Welcome to Just Answer.My name is Fiyaz, I look forward to assisting you today with your question and providing the best answer possible.
I am sorry you have this issue. Before we start, let me say that we have no relation with bt.com company, but i will try my best to get resolve this issue
Could you share your bt mail id please?
sorry to meantion, please omit @ symbol otherwise mail id will be blocked
ed: fiyaz yahoo.com
eg: fiyaz yahoo.com
Is that all I need to do to actually log in to my e.mail?
what's the password
Is there any more information for me on how to log in
Is this the page you are trying to login?
I am trying to log in to bt.com
can you share me the login link
i mean the bt.com login page address
I am not sure what you want when I log in for my e.mail I usually do www.bt.com
I can login with your mail id on below link, please try
Please let me know if you can login
If it works, you may save that page to favorites
I still cannot log in
but i can login here
Can i take your system remotely
please download and install remote tool on your computer. Here's the link
Once installed, Open Teamviewer, share me "My ID" and password which shows on it
I do not have a partner to share I am sorry but I cannot go on with this much longer
i shall help
have you opened teamviewer
could you open teamviewer window
I will have to stop I have a husband who is not well and I canot keep gpoing on this Im sorry I will just have to try later
i am sorry madam, then you may return when you have free time
I hope your husband will get well soon..
How is your husband now
Hope he is well
Please respond when you are free
Hello madam, Are you available now?Please respond when you are ready so that we can continue troubleshooting.Thanks
I have now got my lap top in order and working. I paid £28 to you although your help did not fix the problem but I was really pleased that you tried to help. I do not have anything else to chat about. I hope you received the money which has been taken from my account. Thank you again.