Thank you for your question, my name is XXXXX XXXXX I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
To get the correct password XXXXX will need to reset your current one.
To do this, on your computer, click on my link belowClick me to open
Fill in the form to reset the password, and once you have, use this new password XXXXX the kindle.
If you have any problems, or would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service, that would be greatly appreciated.