Hello and welcome to JustAnswer!I would like to help you get the Windows Media Player play videos from memory stick.Can you, please, tell me how do you start playing the videos that are on the memory stick?Do you try to play them from Windows Media Player or by double-clicking the file in Windows Explorer?Thank you,Tom
OK, thank you!The Media Player seems to be looking in the media library for the file.Please give me a minute to check it out.
OK, it is possible that the medial library got corrupted.
To rebuild it you need to have administrator privileges - do you have administrator rights?
OK, I will give you the instructions and we will see if it passes or not.
You are welcome!Before that, can you tell me do you have a large media library built with Media Player?
OK, thank you:Did you put a lot of effort in building it?
I see.Actually, we can try one simple thing before going to rebuilding media library.
If you already tried that let me know:
Drag the video file form the memory stick into Media Player.
Then try to play it.
That is, try to play it from Media Player.
Hm, is E the memory stick?
I see.Please give me a minute to test something.
Please right-click on the file in Media Player and select Open file location.
That should give you the memory stick location if it can find the file.
Please do the above for the file you just dragged into Media Player.
The above is just a test to see if Media Player can actually find the file it complains about..
No problems, thank you.Ah, yes, thank you.
When copying the files to memory stick, do you actually copy them or move them?
This does seem as corrupted library but let us try one more thing.
Yes, let us try to add the memory stick to the list of folders for the Media Player.
Please give me a minute to compile instructions.
You are welcome.Please do the following:1. Click Start, then Computer2. In the left pane under Libraries right click on Videos then click Properties3. Click on "Include folder ..." button4. Browse to the folder on memory stick where you have copied the files and select it5. Click on "Include folder" button, then on OK button
I see.Please give me a minute to check this out.
At one moment I thought Media Player might have problems with removable storage but it seems to be OK (apart from not allowing to set it as a location for media files).Please try to open the file on memory stick from Media Player File menu:Press Alt key on keyboard and from the menu that appears choose File / Open, then locate the file on memory stick.
That is File, then Open ...
Just press and release it ("type").
Or press Alt+F
Yes, I should have thought of that earlier - Ctrl+O will open the File Open dialog.
Hm, that looks like a corrupted library.Just to confirm that (please bear with me):Rename the file on the memory stick (simple name like "test") and try to open it.
OK, thank you.Well, the only idea I have left is to try to rebuild the media library.
Please give me aminute to compile the instructions.
OK, let us rebuild the media library then:1. Close Windows Media Player2. Click on Start, then Control Panel, then All Control Panel Items, then Administrative Tools, then double-click Services.Locate “Windows Media Player Network Sharing Service”, right-click on it and select "Stop".Do not close the Services window.3. In Windows Explorer go to “C:\Users\<your-username>\AppData\Local\Microsoft\Media Player.Then locate files named CurrentDatabase_***.wmdb and LocalMLS_*.wmdb - delete them.4. Go back to Services window, right-click on “Windows Media Player Network Sharing Service” and select "Start".5. Open Windows Media Player and let it rebuild the database.
Oh, sorry, that is any of the windows where you can browse for files.
No, on the PC.Like Start / Computer.
Please click on Start then Computer.
Then locate the "Local Dick (C:)"
and double-click it.
Then open Users folder, then look for a folder with your user-name and open it.
Then open following folders, each within the previous one:
It is likely hidden - you can still access it by clicking in the address bar (above all things in the window) and typing "AppData".
Hm, no, you should use "your" AppData folder.
Try opening your username folder and then typing AppData.
Look for CurrentDatabase_***.wmdb and LocalMLS_*.wmdb
There can be more than one such file
Yes, that are the files - delete them
Hm, it might be that it is still open.
I am not sure I follow you ...
Hm, it is strange that any other application holds Media Player library open ...
It is possible that Blackberry application is still open (hidden)
Yes, but it is not that simple.
The Blackberry application is still holding it open so it is still active.
This might be the source of the problem ...
Can you, please, check if the size of the file you copied to memory stick is the same as the file size on the hard disk?
Keep open the window wit the above files.
That is with CurrentDatabase_372.wmdb
OK, I thought that a link was copied instead (you said it is "BlackBerry Link helper").
Let's get back to the wmdb file.
We have to close Balckberry application
We can do that from Task Manager.
Please right-click on taskbar and select "Start task Manager"
OK, click on Applications tab and look for anything that has "Blackberry" in the name"
If nothing there, click on Processes tab and look there.
More than one "Blackberry" prcess?
OK, thank you.Try to end the "BlackberryLink.Helper" process first.
Then try to delete the file CurrentDatabase_372.wmdb file.
Now, go back to Services window, right-click on “Windows Media Player Network Sharing Service” and select "Start".
OK, good.Please start Media Player now.
It will start rebuilding the library. It may take some time depending on how many files you have.
Yes, that is good.
Please close the Media Player and reopen it.
Then use Ctrl+O to open the file from memory stick.
I am glad we did it!
Please check if all the files in the library are there.
I meant the pictures you mentioned earlier.
You are welcome!
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You are welcome!I am glad I could help!
Have a great evening you too!