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Josh
Josh, Computer Enthusiast
Category: Computer
Satisfied Customers: 20180
Experience:  Expert for over 10 years
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Hi, I just downloaded a book on my Kindle Paperwhite and it

Resolved Question:

Hi, I just downloaded a book on my Kindle Paperwhite and it has several tables with 4 columns that don't display properly on the Kindle screen. I'd like to print it so it can make more sense. Is this possible on the Paperwhite?

thanks for your help in advance :)
Quito [email protected]
Submitted: 3 years ago.
Category: Computer
Expert:  Josh replied 3 years ago.
Hi! My name is XXXXX XXXXX I will be assisting you. Let's get started!

Try this to see if you can make the tables appear correctly..

If you have a leather case on your Kindle; Please remove it before performing the steps below.

Please press and hold down the power button for 25-30 seconds until the Kindle restarts or asks for Shutdown. If it asks for Shutdown then please shut down the device and power it back on. Try again

If that does not work, then please respond back and let me know so I can continue to troubleshoot.

Customer: replied 3 years ago.

Hi Josh, a screen message came up after a few seconds with the ff options:


 


cancel, restart, screen off


 


which one do I choose - there's no 'shut-off' option

Expert:  Josh replied 3 years ago.
Quito,

Hold down the power button for 25-30 seconds regardless of what appears on the screen and it will restart.
Customer: replied 3 years ago.

ok, it's restarting. What do I do next, please?

Expert:  Josh replied 3 years ago.
After the restart, check to see if the book and columns look okay now
Customer: replied 3 years ago.

That seems to work. Does this general rule apply - restart, when things go wrong?


 


Thanks a lot,Josh.


 


 

Expert:  Josh replied 3 years ago.
Yes, it does!

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