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Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 148
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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I am trying to get a new password XXXXX my kindle as I have forgotten

Customer Question

I am trying to get a new password XXXXX my kindle as I have forgotten the old one
Submitted: 2 years ago.
Category: Computer
Expert:  Kriptokrit replied 2 years ago.
Welcome and thanks for your question.

I'm Todd and I will be the expert working with you today to help resolve your problem.


What is the password you are looking for?
1. Wifi password to connect your Kindle to wireless internet
2. Amazon account password
3. Kindle personal password

Regards,
Todd
Customer: replied 2 years ago.

kindle account password

Expert:  Kriptokrit replied 2 years ago.
Hi Wilma,

Thank you for your reply.

Unfortunately, there is no Kindle account password, only Amazon account password and Kindle personal password/passcode.

Just to inform you, Kindle personal password is security feature that prevent others to use your Kindle. If you don't know this password you can't enter the Menu on your Kindle.

Can you enter the Menu on your Kindle or only you can see on the screen is Kindle password/passcode?

Thank you,
Todd
Customer: replied 2 years ago.

I have just replaced the kindle as the other one is not working properly


 

Expert:  Kriptokrit replied 2 years ago.
Let's try this way.

Do you know your Amazon account information?

If yes, please open the link below and log in using your Amazon account information - click here

Are you able to log into Amazon?

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    8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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