let me know when you are ready
I am ready
why has Michelle ended this chat
Am I going to get an answer to my querey
I am sorry its not ended
if i am on a different tab or a page the chat show the expert stepped out but it not true i am online.
can we begin now.
Yes I am ready
you sky network is it wireless enabled
are you chatting using a computer with me.
when you connect a new wireless device to your router do you get a prompt to enter a password.
Yes but I don't know what the password XXXXX
let me know i can pull the password XXXXX you and this is a 5 to 10 mins job
If you can great I will wate for you to reply
yes sure i will.
i will give you a remote link to click on
Click the Link above
1) Click Join2) Click Run/OK/Yes/Allow if asked3)Click Allow /Run/Ok if asked by Anti Virus4)Let me know if there is any issue
if the link is not working then you can run teamviewer from the link given below
Ok Will do now
Still cant get password
once done you will see 9 digit code and 4 digit password XXXXX the teamviewer screen
let me know the codes then i will be able to connect to your computer
Have installed team viewer
once i remote connect then i will pull the password XXXXX for you
tell me the 9 digit code and 4 digit password
Sorry I turned off remote vewer
how will i connect then
it must be on your desktop screen relaunch it
The numbers are 400 769 784 5819
close teamviewer and reopen it after 10 seconds
my system cannot detect teamviewer on your machine
It is defiantly on my machine
click on start and type in teamviewer on the search box then you click on the icon as it appears
It is in the start menu. Do you want to be put on the system as a partner?
double click on the teamviewer icon and as it opens it will show you the 400 769 784 and the 4 digit password
the number may be different so let me know the 9 digit code and the 4 digit password
The numbers now are 400 769 784 9256 those last numbers have changed
getting connected now
i am connected
let me take over the mouse control.
i have pulled the password XXXXX YVWUPFRA
please enter the password XXXXX your nook and make sure the password XXXXX XXXXX in all caps lock as they appear to be in all caps
i have saved the details of your router password XXXXX your desktop screen as well.
so incase you forget you can open the text file and view the details