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Chris L.
Chris L., Support Specialist
Category: Computer
Satisfied Customers: 4864
Experience:  Certified Computer expert with over 10 years experience.
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I have forgotten my password

Resolved Question:

I have forgotten my password
Submitted: 2 years ago.
Category: Computer
Expert:  Chris L. replied 2 years ago.
Hello my name is XXXXX XXXXX I will be happy to assist you.

For privacy reasons email addressees are blocked out on this site so what you typed shows up to me [email protected]

Can you please confirm for me who your email provider is, is it yahoo, hotmail, aol, gmail or someone else?

Please let me know so I can further assist.
Thank you,
Chris
Customer: replied 2 years ago.
[email protected]
Expert:  Chris L. replied 2 years ago.
Again I cannot see what you typed.

Type your address again like this someoneAT something.com DO NOT type the @ symbol.

Thanks
Customer: replied 2 years ago.

ahmaxwell at tiscali dot co dot uk

Expert:  Chris L. replied 2 years ago.
Thank you.

Please read through the instructions before trying them so you understand what needs to be done.

Since you cannot remember your password XXXXX are going to need to reset it, follow my instructions below to do that.

1. Click HERE

2. Enter your email address in the top box

3. Enter your birthday in the bottom box

4. Click submit.

Next you will receive an email to reset the password XXXXX your back up email account.

If you do not have a back up email account or do not know how to access it then you must call 0870(NNN) NNN-NNNN/strong>

Please take a moment please rate my service before you go by clicking on one of the smiley faces below. You can always return to this page to talk with me any time.

Thank you,
Chris
Customer: replied 2 years ago.

Thanks for your excellent advice.

Expert:  Chris L. replied 2 years ago.
You are very welcome.

If you have a moment please rate my service by clicking on one of the faces below, positive ratings are appreciated.

Thanks,
Chris
Chris L., Support Specialist
Category: Computer
Satisfied Customers: 4864
Experience: Certified Computer expert with over 10 years experience.
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