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Apologies for my ignorance but I just click on MAIL on the Windows 8 Start screen. My address is***@******.*** How can I find the answers to your questions?
Yes, our best bet would be a remote sharing session. Will you please tell me what to do?
Nothing seems to be happening?
I've heard of Internet Exporer but not the others.
I've clicked. Does what downloads have a name? Will it run automatically or should I click on something? There are no numbers on the top of the screen as yet.
As I said before, what program should I run? Does it have a name that I should click on, or maybe I should press enter, but when? Where is this program? How does the program ask me to start it? What program? Can you prepare me to do what you want?
OK, lets try a remote again. Will you please repeat what you want me to click on and then tell me how to identify the download and how to run it. Don't assume I will know such things - I don't!